Position Description

Title: HPLA Cohort & Operations Manager

Compensation: $70,000-$75,000

Job Type: Full Time

Duration: 6-month trial period with long-term intent

Overview: The Housing Policy Leadership Academy (HPLA) is an intensive learning opportunity open to leaders and influencers who want to better understand and be able to advance solutions to address our housing affordability crisis. HPLA is produced and owned by the Global Policy Leadership Academy, an independent project housed at LeSar Development Consultants. HPLA courses are aimed at both current housing experts seeking to deepen their knowledge and community leaders who are new to the issue. Each course is curated to assure that the cohort is comprised of a range of professionals from varying disciplines and backgrounds. Through this program, we are working to expand and develop an ongoing network of informed, passionate housing policy advocates committed to creating healthy housing markets for all.

Job Description: The overall intent of this position is to operationalize a class cohort and alumni relations program. A key element will be tracking outcomes affected by HPLA learnings within and among current HPLA cohorts and our alumni. The Cohort and Operations Manager will be responsible for a range of activities related to cohort curation including diverse class recruitment, day-to-day cohort and alumni relations, outcomes tracking, and regular alumni event management. This position will also support the operations and administration of the current HPLA team in their efforts to create content, refine curriculum, and develop new strategic and funding partners. This is a highly social position with an emphasis on both deep and wide relationship development with all HPLA stakeholders, particularly the current cohort members and alumni.

Duities

● Cohort Management

  • Class recruitment
  • Alumni relations and ongoing engagement
  • During-course class maintenance
  • Outcomes tracking
    • Gather anecdotal evidence of alumni deploying HPLA learnings to public policy, organizational, and individual/ personal outcomes
    • Facilitate regular email-based alumni surveys
    • Follow up with key alumni who may or may not respond to surveys
    • Feed outcomes to Content and Partnership Development teams
  • After-action cohort evaluation and tasks
    • Facilitate “strong close” final communications with each class in order to initiate continued engagement with each class so as to set up the expectation and practice of ongoing alumni relations / outcome tracking
    • Evaluate each “site” or “project” for retroactive financial learnings and profit/ financial sustainability optimization
    • Gather learnings for rolling curriculum improvement
  • Alumni Event Curation
    • Create networking events for inter- and intra-class connectivity
    • Create content-oriented event series, ideally hosted by San Diego’s keystone institutions and HPLA sponsors
    • Manage other events such as year-end “catch all” HPLA holiday mixer

● Curriculum Development / Fundraising Assistance

  • Watch current events and legislative trackers in order to assist the Content team in making cohort curricula real-time and relevant
  • Conduct research, writing projects, and other functions requested by the Content and Partnership Development teams
  • In support of the Partnership Development team, create and manage occasional public-facing events, lectures, and the like
  • Track fundraising activities on behalf of the Partnership Development team

● Logistics

  • Lead in managing all during-course operations, set up, and tear down
  • Lead in managing all external and alumni events
  • General administrative and operations support
  • Day-to-day finance tracking and budget management
  • Fundraising assistance (event staffing, remote prospect research, data entry, etc.)
  • Onboard and oversee database and project management tools as needed
  • HPLA team scheduling, particularly for Partnership Development team

● Other duties as assigned

Qualifications

  •  Bachelor’s Degree in Urban Planning, Public Policy, Government, Communications, Psychology, Sustainability, or other social sector studies
  •  Self-starter who can produce great results with limited supervision
  •  Highly proficient in “Strategic Googling” (aggressive, creative online researcher)
  •  Proficient in MS Office, including Word, PowerPoint, Excel, Outlook
  •  Proficient in Google Drive Software Suite and Apple Products
  •  Event management experience
  •  Strong writing skills

Preferences

  •  Post-secondary degree in a related field
  •  Data entry and database management experience
  •  Experience interpreting nonprofit 990s and donor lists
  •  Fluency in multiple languages, particularly Spanish
  •  Experience in adult learning, public policy, and housing/ homelessness issues
  •  Accounting and/or budget tracking training or on-the-job experience
  •  Marketing or graphic design experience

Submit cover letter and resume to Careers@lesardevelopment.com